Contact IPTV Smarters Pro UK

Contact Us

Email Support

For general questions, subscription enquiries, payment questions or technical assistance, contact us by email:

support@iptv-smarterspro.co.uk

We recommend including your order details and a brief description of your question or issue so our team can assist you more efficiently.

WhatsApp Support

We are preparing a dedicated WhatsApp support channel to make contacting our team even easier.

WhatsApp support: Coming soon

Once available, the WhatsApp contact option will be added to this page and throughout our website.

24/7 Customer Support

Our customer support is available:

Monday – Sunday
24 hours a day, 7 days a week

We can assist with questions relating to:

IPTV subscription plans
Subscription activation
Setup guidance
Compatible devices
Login or subscription information
General troubleshooting
Payment questions
Subscription-related issues

If you have purchased a subscription from us and are experiencing a genuine problem with your service, please contact our support team before requesting a refund. We will review the issue and work with you to find a suitable solution.

Before Contacting Support

To help us resolve your request as quickly as possible, please provide as much relevant information as possible.

For example:

For subscription problems:
Include your order information and explain what is not working.

For setup questions:
Tell us which device you are using, such as Smart TV, Android, Fire TV, iPhone, Windows or Mac.

For payment questions:
Include your payment or order information where appropriate. Never send your full card number, password or other sensitive payment information by email.

For technical problems:
Describe the problem and, if possible, include a screenshot showing the issue.

Please never send your account password or complete payment-card details to our support team.

Need Help With Installation?

If you are looking for step-by-step instructions, visit our:

How to Install IPTV Smarters Pro

Our installation guide covers common compatible platforms and provides general setup information.

You can also visit our Supported Devices page to learn more about device compatibility.

Frequently Asked Questions

Before contacting us, you may find the answer in our comprehensive FAQ.

Our FAQ covers common questions about:

Subscription plans
Pricing
Delivery
Activation
Installation
Smart TV compatibility
Fire TV
Android
iPhone and iPad
Windows and Mac
Refunds
Customer support

IPTV Smarters Pro Subscription Questions

If you’re interested in purchasing an IPTV subscription, visit our IPTV Smarters Pro Subscription UK page to see our current subscription options.

Our available plans include:

1 Month — £10
3 Months — £25
6 Months — £30
12 Months — £40

If you are outside the UK, please contact us before purchasing so we can confirm whether a suitable subscription is available for your location.

Our Location

IPTV Smarters Pro

17 Overwood Croft
Saltley
Birmingham
B8 3TJ
United Kingdom

Email: support@iptv-smarterspro.co.uk

Please note that our services are delivered digitally and we do not provide physical product collection from this address.

Refund & Subscription Support

If you have a problem with your digital subscription, please contact us first so we can investigate the issue.

Where a genuine subscription problem is confirmed, we may provide a replacement or another suitable solution depending on the circumstances.

For complete information about refunds and cancellations, please read our Refund & Cancellation Policy before purchasing.

Responsible Use

Our website provides digital IPTV subscription services. Customers are responsible for ensuring that their use of any content or service complies with applicable laws and the relevant terms and licensing requirements.

For information about the Smarters Pro media-player software itself, please visit the official Smarters Pro website.